Accessibility
Accessibility statement
This accessibility statement applies to the website www.housing-ombudsman-careers.org.uk.
This website is run by CJA Group Ltd on behalf of the Housing Ombudsman Service. We want as many people as possible to be able to use our website. We have made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The website was tested in 21 February 2023.
The following areas of the website were tested:
- Home page: https://housing-ombudsman-careers.org.uk/
- Our vision: https://housing-ombudsman-careers.org.uk/our-vision/
- Why join us: https://housing-ombudsman-careers.org.uk/why-join-us/
- Recruitment policy: https://housing-ombudsman-careers.org.uk/recruitment-policy/
- Jobs: https://housing-ombudsman-careers.org.uk/jobs/
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- jmm@cjagroup.com
- 020 7588 3588
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The Housing Ombudsman Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
CJA will conduct an accessibility audit annually and make necessary changes.
Preparation of this accessibility statement
This statement was updated on 21 February 2023.
This website was last tested on 21 February 2023. The test was carried out by CJA Group Ltd. It was tested using a combination of testing via https://wave.webaim.org and manual checks of key pages
While I began my role as just an Adjudicator, I’ve been presented with opportunities to be involved with so much more. In recent months, I’ve been given the opportunity to share my skills and knowledge to support the development of newer staff, to act as a buddy and mentor, and to support the delivery of training for adjudicators. I am now involved in more and more opportunities to offer casework oversight.
Sheriff, Adjudicator
Staff Testimonials
Did you know…?
In our most recent employee engagement survey we scored
80%
Employee involvement and wellbeing is important to us and we run a bi-annual employee engagement survey so employees can give feedback and express their opinions on different aspects of the organisation. Our engagement scores continue to improve.