Jobs – Housing Ombudsman Careers

Jobs

Jobs at the Housing Ombudsman Service

Investigator (x 20)

Home-based | £43,771 plus excellent benefits | Full time, Part time, Part time | Permanent

Opportunity to use your proven housing and/or ombudsman casework experience to impartially investigate complaints and contribute to improving residents’ lives and landlords’ services.


While I began my role as just an Adjudicator, I’ve been presented with opportunities to be involved with so much more. In recent months, I’ve been given the opportunity to share my skills and knowledge to support the development of newer staff, to act as a buddy and mentor, and to support the delivery of training for adjudicators. I am now involved in more and more opportunities to offer casework oversight.

Sheriff, Adjudicator

Staff Testimonials

Did you know…?

In our most recent employee engagement survey we scored

80%

Employee involvement and wellbeing is important to us and we run a bi-annual employee engagement survey so employees can give feedback and express their opinions on different aspects of the organisation. Our engagement scores continue to improve.