Accessibility – Housing Ombudsman Careers

Accessibility

Accessibility statement

This accessibility statement applies to the website www.housing-ombudsman-careers.org.uk.

This website is run by CJA Group Ltd on behalf of the Housing Ombudsman Service. We want as many people as possible to be able to use our website. We have made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The website was tested in 21 February 2023.

The following areas of the website were tested:

  1. Home page: https://housing-ombudsman-careers.org.uk/
  2. Our vision: https://housing-ombudsman-careers.org.uk/our-vision/
  3. Why join us: https://housing-ombudsman-careers.org.uk/why-join-us/
  4. Recruitment policy: https://housing-ombudsman-careers.org.uk/recruitment-policy/
  5. Jobs: https://housing-ombudsman-careers.org.uk/jobs/

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Housing Ombudsman Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

CJA will conduct an accessibility audit annually and make necessary changes.

Preparation of this accessibility statement 

This statement was updated on 21 February 2023.

This website was last tested on 21 February 2023. The test was carried out by CJA Group Ltd. It was tested using a combination of testing via https://wave.webaim.org and manual checks of key pages

I have been supported by my colleagues and management since I started at the organisation and regularly reach out to my team for a random chat over a coffee, much like we would in person. The organisation is very focused on wellbeing and offers great benefits such as training packages, flexible working patterns and generous holiday to get that much needed R&R from a challenging but rewarding role!

Chloe, Dispute Resolution Advisor

Staff Testimonials

Did you know…?

In our most recent employee engagement survey we scored

80%

Employee involvement and wellbeing is important to us and we run a bi-annual employee engagement survey so employees can give feedback and express their opinions on different aspects of the organisation. Our engagement scores continue to improve.