Digital Communications Officer – Housing Ombudsman Careers

Digital Communications Officer

THIS JOB HAS NOW CLOSED

Job details

Location:
Greater Manchester – all our roles are available office-based, hybrid or home-based

Hours:
Full time

Contract:
Permanent

Salary:
£36,000 - £37,387 per year

Closing date:
18 April, 2023 4:00 pm

Digital Communications Officer

The responsibilities of the Digital Communications Officer will include but not limited to:

  • Working with colleagues to create high-quality, engaging, inclusive content for a variety of channels at pace, including video, animation and graphics
  • Ensuring the organisation is accessible to residents through digital channels, including our website, search and social media
  • Review, write, edit and publish content that meets the needs of internal and external stakeholders, using content management systems
  • Create and design a range of publications to a high standard, in line with brand guidelines. Review content against style and accessibility guidelines. Support teams with their content queries
  • Evaluate the impact of our digital communications activity. Use analytics tools to inform service improvement.

The successful Digital Communications Officer will have

  • Experience of creating and designing publications in line with relevant guidelines
  • Experience of monitoring and evaluating the reach and impact of communication
  • The ability to tailor communication messages and style to suit the channel and audience
  • Knowledge of accessibility guidelines, and proven ability to implement and maintain best practice
  • Experience of communicating with a range of stakeholders using digital channels
  • Experience of using web content management systems, newsletter software and social media management tools

The successful Digital Communications Officer will benefit from:

  • Annual health check –
  • Opportunity to join the Local Government pension scheme on a final salary.
  • Flexible remote working (occasional office visit 1 to 2 a month)
  • Maternity/Paternity and Adoption leave – Good leave benefits for those employees starting a family.
  • Personal development allowance

THIS JOB HAS NOW CLOSED