Location: Remote – all our roles are available office-based, hybrid or home-based
Hours: Full time
Contract: Fixed term contract
Closing date: 17 June, 2022 12:00 am
IT Project Manager – FTC 12 Months
Great opportunity for a IT Project Manager
Hybrid working, home based with occasional office attendance
About Housing Ombudsman Service
The Housing Ombudsman Service provides independent, impartial and fair dispute resolution services for nearly 5 million households in England. Through resolving disputes effectively and promoting positive change across the social housing sector, we improve resident’s lives and landlord’s services.
Undertake strategic analysis for IT projects including researching and evaluating IT solutions that meet the needs of the organisation.
Create, maintain, and report on project delivery plans, key performance indicators, financial performance against budgets, and resource plans.
Maintain a risk register for the IT project team ensuring that appropriate mitigation’s are identified and that any residual risks are brought to the attention of Director of Finance & Corporate Services.
Develop metrics and methods for measuring results, including benefits realisation of Value for Money outcomes.
Produce project documentation for Executive approval.
Organise and manage all phases of projects to ensure on-time completion.
Produce SMART objectives for the IT Support Officer, conduct appraisals in accordance with HoS policy, and ensure an effective development plan is in place to deliver objectives.
Point of contact for HoS business users to explore IT options and solutions that support functional delivery objectives.
Work collaboratively with suppliers to deliver projects making best use of outsourced expertise and support.
Work closely with the finance and commercial function to prepare requests for proposals and participate at all necessary meetings to facilitate selection of project services and products.
Prepare and disseminate project communications to stakeholders and the Senior Leadership Team.
The Successful Applicant
IT qualification demonstrating advanced knowledge of digital and data.
Recognised Project Management qualification.
Monitoring and performance managing delivery of IT projects and budgets.
Experience with different methodologies (Waterfall or Agile)
Experienced user of Microsoft Azure and associated software.
Capable of persuading and influencing senior stakeholders.
Highly organised and able to prioritise conflicting demands and plan work effectively to meet challenging deadlines.
Excellent presentation skills with ability to analyse and present complex material in a straightforward manner for a non-technical audience.
Collaborative individual with strong team working.
Applied thinking, decision making and problem solving.
Line Management Experience.
Evidence of building and maintaining excellent working relations with a variety of stakeholders including external IT suppliers.
Experience of case work, management systems software. (Adobe, softphone software)
Experience of volumetric modelling.
Knowledge of Oracle Fusion.
What’s on Offer
Salary up to £54,833
Annual leave – Minimum 25 days annual leave plus statutory Public Holidays on joining the organisation, rising with long service.
Annual health check – Access to a free annual health check.
Career average pension scheme – Opportunity to join the Local Government pension scheme on a final salary.
Flexible working – Flexi-time scheme which provides for employees to balance work commitments and personal needs.
Maternity/Paternity and Adoption leave – Good leave benefits for those employees starting a family.
Personal development allowance – Supporting staff to develop their skills through personal development planning and training opportunities.
Season ticket travel loan – Interest free public transport season ticket loan.