Performance and BI Manager

As the Performance & BI Manager you will be responsible for:

• Using key business system data sources and information management systems to organise data and report performance.
• Manage data governance and user responsibilities throughout the organisation from strategy through to implementation and providing BI solutions.
• Manage data analysts in the production of datasets, BI dashboards, and a comprehensive suite of MI reports, ensuring standards/best practice.
• Manage key system supplier partners (Oracle, WorkPro, PeopleHR, etc)
• Produce strategic data modelling and forecasting to predict trends and future resource requirements/ performance.
• Manage transformation improvement opportunities to streamline processes in case management through efficient and effective business analysis.
• Work with the Project and Programme Lead on the development of project and programme management through the PMO.
• Manage the continued development of casework data reporting and analysis to ensure delivery against business plan targets.
• Manage first line support for issues related to the casework management system.
• Coach, inspire, motivate, and seek development opportunities for self and for staff.
• Agree SMART objectives for direct reports, conduct appraisals in accordance with HoS policy, and ensure effective development plans are in place; and
• Maintain active personal development including compliance with professional CPD requirements and HoS policy
• Agree annual objectives with the HCIG and complete all appraisal tasks in line with HoS policy
• Lead in creating and maintaining a ‘learning’ environment that facilitates high-quality knowledge transfer within the team.

The successful application will