Project Manager – Access to Information Scheme

Key project management role planning, organising, and integrating cross-organisational activities that are significant in scope and impact for the whole organisation, with specific accountability for project managing the appeals process for a high-profile national access to information scheme.

The Housing Ombudsman Service provides independent, impartial and fair dispute resolution services for nearly 5 million households in England. Through resolving disputes effectively and promoting positive change across the social housing sector, we improve residents’ lives and landlords’ services.

The Access to Information Scheme is being introduced to make long-lasting change to the social housing sector and to improve the lives of social housing residents in England. The Scheme will ensure residents can access the information they need and so hold their housing provider to account. It will be applicable to tenants of social housing managed by private registered providers (such as housing associations or Almshouses) as opposed to tenants of local authority landlords who can access information through the Freedom of Information Act. The Housing Ombudsman Service will act as the appeals body for this Scheme.

As Project Manager, your primary focus will be the project management for the Access to Information Scheme. Specifically, you will be responsible for ensuring project management and governance frameworks are followed for all stages in the project life cycle. You will plan, organise, and integrate cross-organisational activities that are significant in scope and impact for the whole organisation, with your remit including working with external stakeholders, internal directorates and end users as required. You will be accountable for ensuring project management and governance frameworks are followed for all stages in the project life cycle.

Core requirements for this project management remit include:

• Recognised project management qualification (eg PRINCE II) or significant, successful project management experience in an operational environment.
• Significant experience of information access schemes derived from legislation such as Freedom of Information and Data Protection.
• Awareness of social housing operational environment and activities.
• Evidence of building and maintaining excellent working relations with a variety of stakeholders including customers, senior leaders and business representatives.

In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35 hour working week.

It’s an exciting time to join us and to contribute your skills to the evolution of this ambitious, influential and growing organisation.

For further details, please download the information pack.

CLOSING DATE: 23.59 on Thursday, 23^rd November 2023.

PLEASE NOTE: Following unprecedented levels of interest in our vacancies, we reserve the right to close the role early. We intend on closing this role immediately if / when we receive 120 applications. We therefore strongly recommend that you apply as soon as possible.

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.