IT Projects Support Officer – FTC 12 months
THIS JOB HAS NOW CLOSED
Job details
Location:
Remote – all our roles are available office-based, hybrid or home-based
Hours:
Full time
Contract:
Fixed term contract
Salary:
£36,588
Closing date:
24 June, 2022 12:00 am
IT Projects Support Officer – FTC 12 months
- Great opportunity for a IT Projects Support Officer
- Hybrid working, home based with occasional office attendance
About Housing Ombudsman Service
The Housing Ombudsman Service provides independent, impartial and fair dispute resolution services for nearly 5 million households in England. Through resolving disputes effectively and promoting positive change across the social housing sector, we improve resident’s lives and landlord’s services.
Job Description
- Support the IT Projects Manager in administration of project groups and effective project management including collating and producing reports and updating project workbooks.
- Assist in developing, documenting, and maintaining programme and project management information including frameworks, and tools.
- Maintaining central IT project records including risk registers, lessons learnt and RAID logs keeping the IT project manager informed and aware of project status.
- Contributing to the development of the IT programme and project documentation including Project Briefs and Business Cases
- Assist in working collaboratively with the organisation’s third-party IT suppliers to deliver IT projects and other IT initiatives to time and budget
- Support in analysing and assessing project risks, assumptions, issues, and dependencies in consultation with the business owner
- Draft project progress reports using the HOS template for review by the IT Projects manager.
- Assist in the production of post project evaluation reports in conjunction with business leads
- Maintain active personal development staying up to date with project management best practice, industry trends, and HoS policy.
- Agree annual objectives with the line manager and complete all appraisal tasks in line with HoS policy.
- To undertake any other duties as reasonably requested by the IT Projects Manager.
The Successful Applicant
Essential
- IT qualification demonstrating knowledge of digital and data. or experience of working in project management.
- Experience in monitoring delivery of IT projects.
- Intermediate level user experience of Microsoft office and project management packages.
- Knowledge of IT project delivery methodologies.
- Good communications skills and is able to interact at all levels.
- Organised with ability to prioritise conflicting demands and plan work effectively to meet challenging deadlines.
- Collaboration, partnership, and team working.
- Applied thinking, decision making and problem solving.
Desirable
- PRINCE II or other project management qualification
- Evidence of building collaborative relations with third party IT external suppliers
- Experience of delivering Government Digital projects either in-house or through third party supplier
What’s on Offer
- Salary up to £36,588
- Hybrid working, home based with occasional office attendance
- Annual leave – Minimum 25 days annual leave plus statutory Public Holidays on joining the organisation, rising with long service.
- Annual health check – Access to a free annual health check.
- Career average pension scheme – Opportunity to join the Local Government pension scheme on a final salary.
- Flexible working – Flexi-time scheme which provides for employees to balance work commitments and personal needs.
- Maternity/Paternity and Adoption leave – Good leave benefits for those employees starting a family.
- Personal development allowance – Supporting staff to develop their skills through personal development planning and training opportunities.
- Season ticket travel loan – Interest free public transport season ticket loan.